Zimbra Cluster Partial Outage
Our Zimbra cluster is currently experiencing difficulties due to a DDoS attack. Engineers are actively working to mitigate the problem and to add defences to reduce any further risks. As a result…
Scheduled Maintenance: Blesta Control Panel
We will be performing scheduled maintenance this evening to upgrade the control panel and billing software. During this time you may find that connections are refused and a maintenance screen displayed. We…
Where we host our servers
This article has moved to the FXRM blog. Read it here: Where we host our servers → This status site is now used for service incidents and maintenance notices. Longer-form articles live…
pve-2 unscheduled reboot (27 July 2026)
Following on from this morning’s failure on pve-1, Fido’s engineers were working on pve-2 to ensure a similar failure could not happen, however as they were disabling the kernel care services on…
pve-1 reboot 27 Jul 2026
At approximately 10:15 this morning, pve-1’s hardware watchdog detected a kernel issue and caused the hypervisor to reboot. The kernel issue related to an automated security patch through the KernelCare package which…
Phone System Outage 27 Jul 2026
Owing to an unexpected and highly unusual failure/reboot of one of the pve’s this morning, our phone system was offline from approximately 10:15am through to 10:40am Anyone attempting to call during this…
Zimbra / Fido Glide Outage (27 Jul 2026)
Owing to an unscheduled reboot, caused by a kernel panic on the virtualisation host node (pve-1), a number of proxies associated with the Zimbra cluster went offline at approximately 10:15 this morning.…
Zimbra Proxy – Emergency Maintenance
Engineers are investigating issues with the Zimbra server proxies which are causing intermittent issues for some users. We will post an update once we have more information
Beta Testers – EWS and ActiveSync Support
After months of development, we are now rolling out support for EWS and ActiveSync onto our Zimbra hosting platform. If you are interested in beta testing this service, then please reach out…
IPv4 Connectivity Issues
We are aware of issues impacting access to some sites in the 193.195.141.0/24 subnet owing to routing issues with one of our upstream providers. We are working on resolving these issues currently…